PODCAST: "Return analysis is the key to profitable e-commerce"
When online shopping grows, so do returns, which is a challenge worth paying attention to.
– Published 3 May 2021
The Swedish podcast Ehandelstrender sits down for a talk with Daniel Hellström and Klas Hjort, researchers with a focus on consumer behaviour and returns at Packaging Logistics, Design Sciences, LTH.
Listen to the episode "Returanalys är nyckeln till lönsam e-handel" on Ehandelstrender, published 2021-05-03
For more information about the research, contact Daniel Hellström, daniel.hellstrom@plog.lth.se or Klas Hjort, Klas.Hjort@plog.lth.se